On monday morning I sent about 80 emails to various people - all individual emails, but many to businesses with autoreply switched on because of temporary closure. Some were to people I haven't messaged for a while and had 2 email addresses for them - I sent to both so probably got bouncebacks too.
By monday afternoon I stopped receiving emails - I assume they have been blocked due to this?
On tuesday it was back to normal, but some important emails I was sent on Monday have not arrived and I need to find them.
They arent in spam etc. I have no idea how to get these emails. Anyone help?
Your sent mails will not be in the Spam folder but should be in the Sent folder, if they are not there look in your Outbox, you can also check on the webmail at https://my.virginmedia.com/my-apps/email/mailbox for them in the Sent / Outbox folder.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
Thanks! Yes I can see all my sent emails, that's not a problem.
But after all the sending I did not receive any emails at all for more than 12 hours - not replies, autoreplies, bouncebacks - nothing. I know for a fact that at least 2 people emailed me in that time and showed me their emails in their sent items - but never arrived to me.
I am assuming that sending these 70 or so emails somehow broke a rule and my account was blocked. Its back to normal now. The trouble is I really need to access the replies sent to me in this time, and some other emails which were just sent (rather than replies to the 70) they havent arrived at all. I thought they might all arrive after my account went back to normal, but they havent.
Thank you for reaching out to us in our community, I am sorry to hear you have been unable to access your email account ,so I can help with this, I will send you an invite into a private chat, I will send this shortly, please click on the purple envelope to accept.