Incoming Email Bounce Notification - Blocked Unsubscribed Notification NEW THREAD
3 weeks ago
I have exactly the same problem as previous posters - and i have been through all the replies referring to such on the above - original thread - and in "How to resubscribe to e-mails" thread.
I have accidentally "unsubscribed" by hitting the unsubscribe button as described by others.
I have contacted the organisation - several times - and they assure me that I am on the list and that the relevant e-mails have been sent. However no e-mail arrives.
I like to think I know a little bit about this sort of thing so had already gone through the blacklist, filtered list etc. before looking at the forum: looking through the replies here I can see no solution. AND Now I am beginning to get a bit annoyed !
Thing is it is my sons school whose e-mails are not coming through and you can probably imagine that is not exactly convenient - and the school admin are beginning to get a bit annoyed with me for continually asking for info I should already have and for asking to check again that I am on the list. etc blah blah blah.
As far as I know the unsubscribe button simply automates the compose and sending of an unsubscribe email which can be found in your Sent folder if successfully sent. The newsletter's email address is not added to a deny list or filtered, as you have confirmed, nor is there any server side processing to block its delivery to your Inbox in future (AFAICS).
If the underlying newsletter service provider can be determined you maybe able to validate your subscribed status. To determine this review the email's source text by:
search the text for X-Report-Abuse or X-Mailer for clues to the underlying newsletter service provider
Alternatively, request the school provide data from their server logs showing delivery of the newsletter email from their server to Virgin Media's server to enable the latter to troubleshoot the issue; only exchange that information with the forum team via private message if requested.
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