on 26-07-2022 12:19
The last 20 days of Inbox emails just disappeared in front of my eyes this morning. Phoned Virgin Media - they say there is nothing they can do and it was because someone was hacking into my email account.
I work from home so have lost important emails and I can't possibly remember all of them for the last 20 days. I have checked every folder, inc. Trash and Spam. Can anyone help?
on 26-07-2022 13:53
Firstly, if you believe this is due to hacking activity then follow the advice here, My Virgin media email has been hacked | Virgin Media Help
If any of your email clients were configured to use POP3 then they should still retain a local copy.
In webmail confirm all folder are subscribed to by:
If the missing email are still not found then regrettably they are unrecoverable.
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