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smartftp
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IP blocked - emails have been disallowed by "admin policy"

Please can you un-list our IP: 192.99.223.242?

Server at mx.tb.ukmail.iss.as9143.net (212.54.56.11) returned '400 4.4.7 Message delayed'
2/8/2021 5:57:23 PM - Server at mx.tb.ukmail.iss.as9143.net (212.54.56.11) returned '451 4.4.395 Target host responded with error. -> 421 mx7.tb.ukmail.iss.as9143.net mx7.tb.ukmail.iss.as9143.net MXIN107 Connections from your IP 192.99.223.242 have been disallowed by admin policy. ;id=9Ampl0FNcmBGD;sid=9Ampl0FNcmBGD;mta=mx7.tb;d=20210208;t=185723[CET];ipsrc=192.99.223.242;'

 

BillC45
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Re: IP blocked - emails have been disallowed by "admin policy"

From - https://en.wikipedia.org/wiki/OVH

Email spam

In late 2019 and early 2020, OVH was listed by The Spamhaus Project among the world's 10 worst Internet service providers for the proliferation of unsolicited bulk E-Mail (spam).[26]

Has your performance improved since Wikipedia published the above?



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smartftp
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Re: IP blocked - emails have been disallowed by "admin policy"

>BillC45

You answer is unrelated. OVH has thousands of customers, and certainly most customers aren't spamming.

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Megan_L
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Message 4 of 8
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Re: IP blocked - emails have been disallowed by "admin policy"

Hi Smartftp,

Thanks for using the forums to get this issue looked into, I have given the information you have provider to our internet security team along with the information on your forum profile. They will see if this task can be performed and will get back to me with an update. 

Thanks,

Megan_L

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smartftp
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Re: IP blocked - emails have been disallowed by "admin policy"

Do you have any updates? Emails from this IP are still being blocked by your server.

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Megan_L
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Re: IP blocked - emails have been disallowed by "admin policy"

Hi Smartftp,

Thanks for coming back to us about this, the team have got back to us now and we need to do some further digging. 

I need to send you a PM in order to ask you some questions so we can continue helping you.

Speak to you soon.

Thanks,

Megan_L

HowardML
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Message 7 of 8
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Re: IP blocked - emails have been disallowed by "admin policy"

The IP address in question is not clean. MXToolbox check check in the last few minutes shows it listed on UCE.


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leyka
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Message 8 of 8
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Re: IP blocked - emails have been disallowed by "admin policy"

Megan_L,

We are having a similar issue since a few weeks ago:

https://community.virginmedia.com/t5/Email/Our-SMTP-server-IP-is-blocked-unable-send-emails-to-Virgi...

Could you please help us resolve this? 

Thank you!

 

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