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LindaSell
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Message 41 of 45
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Re: IP Blacklisted can't send emails

I don't seem to be able to send emails from this account on either the PC or my phone.

 

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LindaSell
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Message 42 of 45
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Re: IP Blacklisted can't send emails

Thanks Lee_R

The error message I am getting now is different to the one yesterday, it did refer to the Virgin Media abusedesk but this one states

too much bad emails have been sent. Visit https://netreport.virginmedia.com/netreport Section: Email Sending Errors to request delisting.

The grammar suggests a non-english speaker so I am reluctant to visit the webpage.

 

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Beth_G
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Message 43 of 45
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Re: IP Blacklisted can't send emails

Hi LindaSell,

 

Thank you for popping back .

 

I'm just going to pop you over a PM now so I can take some more details and look into this further for you.

 

Please do look out for my message over at the purple envelope

 

Many thanks

Beth

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ravenstar68
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Message 44 of 45
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Re: IP Blacklisted can't send emails

The link https://netreport.virginmedia.com/netreport/ is actually a long standing reporting page used by Virgin Media for a wide variety of issues.  It is definitely a genuine page.

I do take on board what you've said about the grammar in the error message though.

Tim

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Beth_G
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Message 45 of 45
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Re: IP Blacklisted can't send emails

Hi LindaSell,

 

Thanks for confirming the requested details with me over PM.

 

I have now sent off a request to the relevant team and asked for them to remove the IP from the blacklist.

 

As soon as I have an update on this for you I will let you know.

 

Kind regards

 

Beth

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