Sorry to hear you've encountered this issue with sending emails.
So we can look further into it - I will get in touch via PM to confirm a few details & raise it with the relevant teams for investigation. Just look out for my PM (the purple envelope) and we'll take it from there.
Hi sqog, apologies about this. I'm still waiting for an update on how we can get this sorted for those impacted, there has been some confusion unfortunately but I'm doing all I can from here to find a solution. Please get back to me via PM and I'll continue to chase this up for you all.