Menu
Reply
DODDY1231
  • 1
  • 0
  • 0
Joining in
242 Views
Message 1 of 2
Flag for a moderator

INCORRECT PASSWORD OR USERNAME

Hi,

Seen a few posts regarding this issue...

I have changed password. Everything works from home computer but will not send from iphone.

I can send and receive from computer but only receive from phone.

Turned phone wifi off... went through 4G, no difference!!!

What's the next action required please.

Cheers

CRAIG

0 Kudos
Reply
John_GS
  • 10.73K
  • 557
  • 985
Forum Team
Forum Team
120 Views
Message 2 of 2
Flag for a moderator

Re: INCORRECT PASSWORD OR USERNAME

Hi DODDY1231

 

Thanks for posting and welcome to the community.

 

My apologies for the delayed reply and what presumably is an email issue as it was not clear from the post, however its on the email board.

 

Have you got the email issue sorted? If not, have you tried deleting the email and re-adding from the phone to see if this sorts things?

 

Kind regards,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

0 Kudos
Reply