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CurlyKylie
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IMAP not working

I can connect to my mailbox via WebMail but since sometime earlier today, Monday 3rd, IMAP clients are failing with my @blueyonder.co.uk  login.  Looking at the connection log I successfully authenticate but the IMAP commands then fail.

[18:29:03] IMAP4< * OK Virgin Media IMAP4 server ready [ e4c558782VM ].
[18:29:03] IMAP4> 1 CAPABILITY
[18:29:03] IMAP4< * CAPABILITY IMAP4rev1 NAMESPACE
[18:29:04] IMAP4< 1 OK CAPABILITY completed.
[18:29:05] IMAP4> 2 LOGIN [XXXXXXXX]@blueyonder.co.uk ********
[18:29:05] IMAP4< 2 OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS THREAD=ORDEREDSUBJECT MULTIAPPEND URL-PARTIAL CATENATE UNSELECT CHILDREN NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS BINARY MOVE SNIPPET=FUZZY NOTIFY SPECIAL-USE QUOTA] Logged in
[18:29:06] IMAP4> 3 NAMESPACE
** LibSylph-WARNING: SSL_peek() returned error 5, ret = 0
** LibSylph-WARNING: [18:29:06] can't get namespace
** can't get namespace
[18:29:07] IMAP4> 4 LIST "" ""
** LibSylph-WARNING: SSL_peek() returned error 5, ret = -1
** LibSylph-WARNING: [18:29:07] error occurred while getting LIST.

 I see there are several other messages today about email problems but no resolution it seems.

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CurlyKylie
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Re: IMAP not working

It started working again Monday evening and was fine until 10:30 this morning when I started getting the same errors again.
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HowardML
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Re: IMAP not working

@CurlyKylie

For the record we have answered the issue in this post completely in another thread to which you contributed brilliantly. So this thread needs no further attention either from the Community or from the VM Team here. You will follow progress in that second thread!

https://community.virginmedia.com/t5/Email/thunderbird-connection-problem/m-p/4710607#M217186


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