Menu
Reply
Highlighted
  • 4
  • 0
  • 6
BAZil32
Tuning in
241 Views
Message 1 of 4
Flag for a moderator

IMAP email access and password resets still down

Despite the stickies above the imap email services are still down according to the call centre. Also they are still unable to reset passwords. This issue has been confirmed to have being going on from Thursday last week. Still no further forward. 

Highlighted
  • 2.84K
  • 91
  • 143
Forum Team
Forum Team
232 Views
Message 2 of 4
Flag for a moderator

Re: IMAP email access and password resets still down

Hi BAZil32, 

 

Thank you for your post. I'm sorry to hear this. 

 

I would recommend checking out these threads to see if they help: https://virg.in/wJe & https://virg.in/wJs.

 

^Martin

0 Kudos
Reply
Highlighted
  • 17.98K
  • 1K
  • 7.58K
Very Insightful Person
Very Insightful Person
230 Views
Message 3 of 4
Flag for a moderator

Re: IMAP email access and password resets still down

@Martin_N Please read what the poster is saying.

The second sticky currently says that the problem is resolved.  For them it is not, nor is it for other posters on here.

Tim

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

Click to learn more about VIP

Use Kudos to say thanks

Mark as Helpful Answer if I've helped

Highlighted
  • 2.84K
  • 91
  • 143
Forum Team
Forum Team
225 Views
Message 4 of 4
Flag for a moderator

Re: IMAP email access and password resets still down

Hi ravenstar68,

 

I did read what the poster said.

 

he second sticky should be updated momentarily with further information.

 

^Martin

0 Kudos
Reply