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Joept87
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IMAP Server is not Responding via Mail App. Mailbox is Not Available via Webmail

on ‎09-09-2020 20:50

Hi,

Currently not been able to receive emails in 7 days. When refreshing the mail app on my phone, I receive an error stating IMAP server is not responding.

Settings are: imap.virginmedia.com Port: 993

When logging in to webmail via https://mail2.virginmedia.com,I receive a message saying mailbox is unavailable.

Please help! Thanks

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Steven_L
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Re: IMAP Server is not Responding via Mail App. Mailbox is Not Available via Webmail

on ‎14-09-2020 17:58

Hey @Joept87,

 

I have been able to locate your account and re-enable your mailbox. Please could you try to log into your email account again? And let me know how it goes.

 

Regards

Steven_L

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