I want to delete my old ntlworld email as it has been hacked
I have tried to get in touch with Virgin but it is impossible to get a decent answer. I have an old ntlworld email which I no longer use to send messages and I have been hacked and I am receiving lots of scam emails. Can somebody help me to delete this account please?
Re: I want to delete my old ntlworld email as it has been hacked
Sorry to hear that your old email has been hacked. We can get it deleted for you however please note that once deleted, we won't be able to to re-activate it . Also can you confirm whether the email is linked to an active Virgin Media account?
Just looked at my email account and seen that your reply came through on the ntl account rater than the outlook account. Not sure why
When you state you have changed your email on 'my profile' do you mean on your My Virgin Media profile or your Community Profile? The two are not linked and notifications from this community go to the contact address set in your community profile.
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