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ChrisAS
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I need help to delete an old email address

Hi, I need a moderator to help me delete an old email address please

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Very Insightful Person
Very Insightful Person
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Message 2 of 5
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Re: I need help to delete an old email address

Well it is not the Mods that do this. The Mods look after the Forum rules.

It is the Forum Team that will help but it would help them to know why you need help. Is this an old address that you no longer have control over because you have left Virgin Media, or are you still a VM broadband customer and this address relates to a previous VM account, or what exactly?

It'll take a time before the Forum Team get here - time enough for you to reply with a little more helpful detail please. The the Forum can gauge their response accordingly.



As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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ChrisAS
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Message 3 of 5
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Re: I need help to delete an old email address

Hi, thank you.  It is a very old email from when I used to be with Virgin Media.  I had linked it with my yahoo email so I still get the emails forwarded.  I no longer can access the email account so thought it best to have it deleted so that the scam emails are stopped.

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Forum Team (Retired) Jen_A
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Message 4 of 5
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Re: I need help to delete an old email address

Hi ChrisAS,

I've sent you a PM (purple envelope top right) for some details. As soon as I receive your reply I'll take a look and see if we can get the email address removed 🙂


Jen
Forum Team



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Forum Team (Retired) Jen_A
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Message 5 of 5
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Re: I need help to delete an old email address

Hi Chris,

As per my PM - your email address has now been removed. You can check it yourself via Mailtester.

Regards 🙂

 


Jen
Forum Team