Hello grouser
Apologies for the delays in responding to your original post, we're really busy at the moment but working hard to get back to all customers as quickly as possible. We appreciate you taking the time to make us aware of this via the forums.
Have you been able to speak to the team in regards to the email address since you original message? If so, were they able able to arrange for the email address to be closed?
If not, let us know and we'll be happy to arrange this for you.
Rob