I have forgotten the password on an additional blueyonder email account

[Irvine_w]

I need to change the password on an additional blueyonder email account, on my vigin media account it only has an option to delete the email account.

[Graham_A · Accepted solution]

Each email address now has its own My VM account 

Secondary accounts changes now have to be made via the My Virgin Media account for the secondary email.

Sign into the account here: https://www.virginmedia.com/my-virgin-media using the email address concerned and the current password. Once logged in click on Update Settings then Account details. You should now see the options to change password etc.

If that isn't available try https://www.virginmedia.com/my-virgin-media/forgotten-details/password

If no security answers have been set for the email address concerned then you will need to call in for support and select technical issues> email 

[Tom_W1]

Hi @Irvine_w thanks for your post although I'm sorry to hear of your concerns raised here about your secondary email account password.

Just in case you still need further help with this, please allow me to send you a PM so I can look into this further for you.

If you don't need help and this is now resolved, please feel free to ignore my PM but if you do, kindly respond directly!
I hope this helps.

Many thanks