I hve been unable to access my email for the past few days through the virginamedia site or any email client. I have changed password. It is obviously related to the ongoing issue that others have reported.
Yes, she was who I spoke to before and I have resolved one issue after talking to her. She adv trying the phone as we were having issue with the chat, but I have resolved the issue after the chat finished. I've posted again because to raise the issue re authentication.