I cannot send out emails from my email client

[December1949]

Is it me or a fault?

[Client62]

Try the web mail access for this email service to verify that it is up and running at the moment,
if it is log in and send a message to your self to prove SMTP server is working.

[December1949]

I can send and receive from this email address but not when on my PC. 

I am using eM Client and this one email address is the only one with this issue.

[December1949]

Is there anywhere on VM where I can check the details so I can see if something is amiss? 

[用心棒]

Following are the recommended settings:

Incoming (either IMAP or POP3)

Account type	IMAP		POP3
Username	richard.branson@virginmedia.com		richard.branson@virginmedia.com
Server port	993		995
Authentication	Password		Password
SSL/TLS	Yes		Yes
Server host	imap.virginmedia.com		pop3.virginmedia.com

 

Outgoing (SMTP)

Account type	SMTP
Username	richard.branson@virginmedia.com
Server port	465
Authentication	Password
SSL/TLS	Yes
Server host	smtp.virginmedia.com

[Source: Email settings change]

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