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Emma_C
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Message 21 of 24
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Re: I am not receiving any emails

Thanks, I'll be able to reply as soon as you can respond with the details I've asked for 🙂

Emma_C - Forum Team
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Emily_G
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Message 22 of 24
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Re: Not receiving emails

Thanks for confirming, I'll pop you over a private message to look further into this. 

 

Thanks, Emily.

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RayF461
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Message 23 of 24
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Re: I am not receiving any emails

I can reply with any information except my memorable word. If we cannot fix this problem without that then Virgin has a single point of failure in its process :(.
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Emma_C
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Message 24 of 24
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Re: I am not receiving any emails

If you do not remember the memorable word then we do have other questions that can be asked. 

Please reply to my private message with what you can and we'll take it from there

Emma_C - Forum Team
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