Virgin Media Community

[pbd123]

My wife`s e-mails have suddenly disappeared on her I Pad. She was trying to get zoom at the time.

Her I phone is ok.

Any help as to the cause much appreciated.

PBD

[rickmac01 · Accepted solution]

Hi there

Is her iPad backed up on iCloud or via iTunes?

If so, easiest thing to do is to roll back to the backup before the problem happened,

That should solve the problem.

If not, remove the account via the settings app, and then re add it.

Hopefully that will help