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Gazzastgeorge
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How to restore a deleted email account

Hi. I have deleted a secondary email account but i have realised that i deleted the wrong account and need to restore it. Can this be restored please. 

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DJ_Shadow1966
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Re: How to restore a deleted email account

Hello

When was it deleted if it is more than 24hrs the chances of getting the account back are low, but what I will do is too escalate this to the VM forum team to have a look at for you.

Regards Mike

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Gazzastgeorge
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Re: How to restore a deleted email account

Hi Mike. 

Thanks for the reply. It was deleted 2 days ago. Only just realised last night. 

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Emily_G
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Re: How to restore a deleted email account

Thanks for the post Gazzastgeorge and welcome to our community.

 

Is this attached to an active Virgin Media account? 

 

Thanks, Emily.

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Gazzastgeorge
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Re: How to restore a deleted email account

Hi.

Yes it is attached to a live virgin media account. 

Regards. 

Gary 

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Emily_G
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Re: How to restore a deleted email account

Thanks for confirming Gary, I'll pop you over a private message so we can request for this to be recovered but as advised it's not 100% as it may not be possible but we can try our best for you.

 

Thanks, Emily.

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Gazzastgeorge
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Re: How to restore a deleted email account

Thank you for your assistance Emily. 

 

Gary

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