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Ali0757
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How to remove an ntl world address from my account

I was originally with NTL and switched to virgin. I changed my email address to virgin media years ago. I have recently been receiving emails into my account to my ntl world email address. They are ALL spam. I’m receiving on average 25 a day! Does anyone know how to remove this address permanently from my account? 

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Paul_DN
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Re: How to remove an ntl world address from my account

Hi Ali0757,

 

Thank you for reaching out to us in our community, I am sorry to hear your receiving spam via your NTL email address, is the NTL world emails address your main 1, if it is although not using we wouldn't be able to cancel it.

 

Regards

 

Paul.

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Ali0757
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Re: How to remove an ntl world address from my account

Hi Paul 

 

Thank you so much for your response. I haven’t used it for years but when I changed to my Virgin Media everything was forwarded on for a while. I haven’t had any ntl world emails in my virgin media for years now. 

I am more than happy for the ntl world email address to be removed permanently.

 

Let me know what to do next.

 

Many thanks

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Paul_DN
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Re: How to remove an ntl world address from my account

Hi Ali0757,

 

So I can help further I will send you an invite into a private chat, please click on the purple envelope to accept.

 

 


Regards

 

Paul.
 

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