cancel
Showing results for 
Search instead for 
Did you mean: 

How to close old ntlworld email account

FluVirus219
Joining in

Hello,
I was previously a VirginMedia customer and had an old ntlworld email address which I unfortunately believe has somehow been hacked, even though I believed it should have been shut down completely. Would you be able to advise how I can get this shut down permanently please?

Thank you

1 REPLY 1

Tom_W1
Forum Team
Forum Team

Hi @FluVirus219 thanks for your post here in the Community although we're sorry to hear of the concerns you've raised here.

I'm more than happy to try and help with this, please allow me to send you a PM so I can look into this further for you, kindly expect the PM to arrive shortly and respond directly when you can!
Many thanks

Tom_W