You can't close it yourself but a member of VM's staff on this Forum will be along in 24 hours or so to help you do it. In the meantime do not post any details of this address here. The VM team member will ask for all the details they need to help via a private conversation. So wait here, watch the thread and your issue will get dealt with.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
I have the same issue regarding closing an old NTLworld email and being sent alot of spam emails from that email address - We move to a non VM area a few years ago so havent got access to my old VM account