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Onetime77
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How to close an ntlworld email address

Can anyone please advise how to close my ntlworld email account?

we were ntlworld then virgin media customers until 2 years ago when we moved to a non virgin media area

My ntlworld email address is still live but I’ve began receiving a constant stream of hacking emails and I need it closed down ASAP.

i don’t have any old ntlworld or virgin media account details, and I don’t know what to do To close it

any help greatly appreciated

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Graham_A
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Re: How to close an ntlworld email address

The Forum Team should be able to arrange this for you.

They will reach this thread in a day or so.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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Beth_G
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Re: How to close an ntlworld email address

Hey Onetime77,

 

Thanks for posting and welcome to the community.

 

I'm really sorry to hear you've been receiving scam emails.

 

I'll be more than happy to help out with this, I'll pop you over a PM so we can discuss this from there.

 

Check out the purple envelope for a message from me.

 

Regards,

 

Beth

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trevski_1965
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Re: How to close an ntlworld email address

Hi Beth, could you do the same ntlworld closure for me please?

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Alex_RM
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Re: How to close an ntlworld email address

Hi trevski_1965,

 

Thanks for posting and welcome to the community 🙂

 

I've popped you over a private message so I can get a few details from you in order to help (purple envelope, top right hand corner)

 

Alex_Rm

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Tim17Nov20
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Re: How to close an ntlworld email address

Hi, I have another ntlworld.com e-mail address that needs closing. Could you please send details.

Thanks, Tim

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Hollie_B
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Re: How to close an ntlworld email address

Hi there @Tim17Nov20 

 

Welcome to the community and thank you for your post. Not a problem, we can get the email address deleted for you. 

 

I'll pop you a private message now to take details and go from there 🙂 

 

Thanks, 

 

 

Hollie - Forum Team


New around here? To find out more about the Community check out our Getting Started guide


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Hollie_B
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Re: How to close an ntlworld email address

You're both very welcome  @Onetime77, please let us know if there is any further help we can provide now or in the future. 

 

Have a great weekend and stay safe. 

 

Thanks. 

 

 

Hollie - Forum Team


New around here? To find out more about the Community check out our Getting Started guide


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Anonymous
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Message 9 of 14
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Please help to delete an ntlworld email account

Hi, Please could you help me as well?

I have 2x NTLWorld email addresses that I believe are orphaned and have been hacked and would like to close and have deleted.

My login no longer recognises my email address or password so unable to login to request the closure myself.

I was a VM customer many years ago but no longer an account holder.

Thanks Graham

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Emily_G
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Re: Please help to delete an ntlworld email account

Thanks for the post Grahamb47.

 

We do advise to keep your query to one thread to avoid confusion, I'll pop you over a message on your other thread.

 

Thanks, Emily.

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