Virgin Media Community

[fred52]

I have an old ntlworld email address that is still active and linked to my gmail account.  My ntlworld email address password has been compromised - as advise by Experian - and is being sold on the dark web.  How do I change the password on my ntlworld address (my gmail one is just fine)

Many thnaks

[jpeg1 · Accepted solution]

Log into your Virgin broadband account.  You'll find the email listed under your Profile and you can change the password there. 

[fred52]

Brilliant!  Many thanks

[Sofia_B]

Hi @fred52. 

Thanks for your post 🙂 

I'm glad to see jpeg1 was able to advise you on this. 

If you have any further queries or issues, please pop another post on this thread and we'll happily assist. 

Thanks,