Showing results for 
Search instead for 
Did you mean: 

How to Delete email folder Virgin mail

Tuning in

Need to delete email folders but when I try I get the message "Could not delete folder. This can be due to insufficient permissions in your trash folder or this might be a special folder that cannot be deleted.". Can't find out how to change permissions for trash folder. Its not a special folder as far as I know


Very Insightful Person
Very Insightful Person

Is this occurring in webmail or an email client; if latter which?

Can you post a redacted screenshot of issue?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click helpful.jpeg Mark as Helpful Answer and solved, or use thanks.jpeg Kudos to say thanks

Sorted now Thanks