Virgin Media only provide an option to reset an account's password, i.e. there is no password retrieval option. Follow the advice here Re: Secondary email password - Virgin Media Community - 5200830 to reset the account's password.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer and solved, or use Kudos to say thanks
Hi @euxtonboy1960 👋,
A warm welcome to our Community Forums and thanks for your post 😊
Did the advise kindly provided by @用心棒 help?
Let us know how you got on so we can offer further support if required.
New around here? Check out the do's and don'ts, in our Community FAQs