How do i delete an old ntlworld email address? I no longer have a virgin account

[Woots]

How do i delete an old ntlworld email address? I no longer have a virgin account.

[Alex_RM]

Hi Woots,

Thanks for posting and welcome to our community 🙂

This is something we can help with, I've popped you over a private message to get a few more details from you.

Alex_Rm

[dcweather]

Good luck with that! I've been trying to get my Virgin.net email account deleted for two years but it is still out there, probably hacked, no security and in my full name!!! It seems beyond belief that it can't be deleted. The irony is that I only changed to @vm.com because they threatened to delete my virgin.net account.

[Akua_A]

Hi @dcweather,

Welcome back to our community forums and sorry to hear you have been having issues when trying to get an old hacked email deleted. We can understand your concern and we want to best help. I have sent you a private message to best help. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this. 

Thanks,