I am no longer a (individual) VM customer as I married and we couldn't combine accounts, we kept my wife's VM account which I'm now within but I lost access to my old control panel.
It's over 4 years since I ended my VM account however I still receive email from my old ntlworld.com email address's (I have two). Worryingly security services I subscribe too tell me the email address and password are being sold on the black-market. When I left I was told the account would be deleted but this hasn't been the case - I prefer to have the address deleted however, I cannot log into VM as my old user account has been deactivated, and the email address is not recognized in order to reset the password.
Can the VM team please help ?
When we moved I was told by VM that my emails would no longer continue to work. That clearly was not true!
I only get spam now on these old accounts :(, so definitely want them deleted