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sycamore
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How do I delete my old ntlworld email address?

I am no longer a VM customer as I moved house and VM is not available in my new area. It's been over 2 years since I ended my VM account.  However, I am still receiving emails from my old ntlworld.com email address and would like to have the address deleted.  However, I cannot log into VM as my old user account has been deactivated.

Can the VM team please help ?

Many thanks

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Very Insightful Person
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Re: How do I delete my old ntlworld email address?

Yes, the Forum Team will be able to help.  It will be a few days before they get to this post so be patient.  They read all posts here so will pick up your request in due course.

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Forum Team (Retired) Jen_A
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Re: How do I delete my old ntlworld email address?

Hi sycamore,

Apologies for late reply, things have been a tad hap-hazard over the festive period. But I shall be more than happy to sort this out for you - I just need some information first that I've requested via PM (purple envelope, top right). 

Regards,


Jen
Forum Team



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oscar-19
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Re: How do I delete my old ntlworld email address?

Hi, I have an old ntlworld email account but no longer a Virgin Media customer.  The account is closed, so I can't access it but I still receive emails and want to delete the account.  Please can anyone advise.  Thanks, Sue

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MissPasko
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Re: How do I delete my old ntlworld email address?


@oscar-19 wrote:

 Please can anyone advise.  Thanks, Sue


Welcome oscar-19 / Sue

It is forum etiquette here to start your own thread.  This one is already solved by the OP and it makes it easier for the Forum Team to deal with your situation if it is in a separate thread which you can mark as solved eventually.  (When you post on other people's threads, they get a notification so it is awkward.) 

Best wishes,  Miss Pasko


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oscar-19
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Re: How do I delete my old ntlworld email address?

Sorry MissPasco - I had no idea how it worked!  I did see someone with the same ? but didn't know how it was resolved.

Thanks for the heads-up

Oscar-19