Menu
Reply
  • 1
  • 0
  • 0
Joining in
348 Views
Message 1 of 3
Flag for a moderator

How do I delete a virgin.net email account

How do I go about deleting a my old virgin.net email account?

0 Kudos
Reply
Highlighted
  • 1.43K
  • 158
  • 780
Knows their stuff
337 Views
Message 2 of 3
Flag for a moderator
Helpful Answer

Re: How do I delete a virgin.net email account

Welcome to the community.  I am assuming "old" means former and you are no longer a broadband customer.

If so, you have come to the right place.  The Forum Team (VM employees) have a good track record of getting these situations escalated to the IT department for permanent deletion.  Someone will contact you in this thread and then by private message to pass security and take your personal details.  It may be a few days, depending on how busy it is.

After that, you can confirm the work is done by using the facility at mailtester.com - if in doubt, come straight back here!


~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~

If you want to say thanks > click 'Kudos'.
Have we solved your issue? > click 'Mark as Helpful Answer'
Highlighted
  • 2.33K
  • 102
  • 161
Forum Team
Forum Team
305 Views
Message 3 of 3
Flag for a moderator
Helpful Answer

Re: How do I delete a virgin.net email account

Good Morning Spudhead2846,

 

Thanks for your post on our Community Forums!

 

I'm happy to look into this for you, check out the purple envelope in the top right hand corner for a PM from me

 

David_Bn