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How do I change my Blueyonder email password

Sandi1
Joining in

I think my Blueyonder email may have been hacked.  I would like to change the password as soon as possible. Could you let me know how I go about this.  It is my primary email account.  I have posted this question before but it seems to have been removed and no answer given.

2 REPLIES 2

Sandi1
Joining in

Please send me another link to change my Blueyonder email password.  Apparently the link you sent has expired and I am back to square one again.  Thanks

Paulina_Z
Forum Team (Retired)
Forum Team (Retired)

Hi @Sandi1,

Welcome back to our Community Forums. Thank you for your post and your query.

We’re aware that a small number of customers reported that they had received an unexpected email regarding a password change. We have investigated the issue and locked affected accounts. To unlock an account customers should now contact our customer care team on 0345 454 1111 to set up a new password. We apologise for any disruption this has caused.

Thank you.

Paulina_Z
Forum Team

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