Hi please can someone from virgin media contact me as I need help in closing the email address down.
Thanks for your post and welcome to the community.
I'd be happy to help you get your email address deleted. I'll need to take the details, so I'll speak to you via private message.
I've now raised this to our IT team for them to delete the email address.
This can take 3-5 days but usually it's a lot sooner. I'll let you know when I hear back 🙂