on 09-10-2023 21:18
Hi after contacting help centre asking for help fault at virgin media site really getting fed up still no access to my emails after 10 days help
on 11-10-2023 08:19
Hey @Lfc3, thanks for reaching out to us and a warm welcome to the Virgin Media Community forums. 👋🏼
We're sorry to hear about the on-going issues with the email that you are experiencing. 😞
May I ask if the issue is with the email on the app or through webmail?
Does this issue occur on private "incognito" mode? Have you tried another browser / device?
Let us know and we can go on from there.
Kind regards,
Ilyas.
on 13-10-2023 18:27
Any device I'm blocked from emails still 15 days now !
on 13-10-2023 21:57
You need to give more information if you want help.
Is this with an email app on a phone etc, or on webmail with a browser, or both?
Do you have a Virginmedia broadband account and can you still log in to that?