Help deleting an old ntlworld email account

[Griggas]

hi,

can someone please help with an old ntlworld email that has been hacked? 

it’s no longer associated with my current account, but it appears hackers have gain access to it and used it to access personal details an accounts.

thanks 

[John_GS]

Morning @Griggas 

Thanks for posting and welcome to the community. Sorry to hear of the email issue.

Normally, we'd send this link which does provide help on how to fix this.

As you want it deleting, we'll send you a PM now.

Best wishes.

[ChrisS7]

@Joghn_GS - please note it appears to be a larger problem with the ntlworld.com email accounts - the fact that users cannot reset the passwords is a very poor state of cyber security.  This simply must be addressed asap.