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Susandrews83
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Help choosing a virgin media email

Hi,

         I accidentally messed up choosing a virgin email address. I checked the availability for my chosen email and then didn't click on confirm and now that email address is not available. How do I get my chosen email address back and available.

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HowardML
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Re: Help choosing a virgin media email

If no one else chooses it then wait 24 hours and try again. The system is built to make sure everyone has a unique address, no duplicates. So if an address is chosen in the way you say you did it will be held in limbo for a day and then returned to the pool as still being available. Patience required.


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Susandrews83
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Re: Help choosing a virgin media email

Hi HowardML,

                Tried it lots of times over the last 2 weeks and it still says that its already allocated.

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HowardML
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Re: Help choosing a virgin media email

Then it isn't available. If it was something generic like "bestgirl@virginmedia.com" that is quite likely, but even if it was based on your name I'm not surprised. There are lots of people with the same name in the UK. And lots of them use VM. . VM will only allocate addresses from its available pool. Bit like supermarket offers - when its gone its gone.



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