Hi,
My old blueyonder account has been hacked. I only have mobile phone service with Virgin, so this should have been closed when my broadband expired - but I still have access to read incoming messages. I've received blackmail emails that list the old password for the account - which I can't change as the only access to my email is via my Virgin mobile phone.
Have previously raised this as an issue via webchat - was told the account was going to be closed down, but it's still available - this was well over a month ago.
Have now had accounts compromised on two other sites, one of which included fraudulent use of my credit card, so I would appreciate if someone could assist ASAP.
