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Hacked email

Joining in

Admin please help.

It would appear that my virgin account has been hacked: [MOD EDIT: Removed]

I can't receive or send any emails and it appears as though I've been locked out and can't sign back in. This means it's impossible for me to reset my password on my own and need help.

I'm really concerned about what someone might be doing in my name.


Forum Team
Forum Team

Hi @Samish3 👋

A warm welcome to our Community Forums and thanks for your post. Great to have you here!

I am sorry to hear your mailbox has been hacked. 

I would love to help with this so will pop you a PM 📩 to confirm some details and we can take it from there.

Hope to hear from you soon 😊

Forum Team

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Have you seen the number of hacks being reported?  Is Virgin Media taking this seriously?