Virgin Media Community

[thespud]

My ntl email account has been hacked. I rang up to have the account deleted .and was given all sorts f gibberish about why this cannot be actioned. It's my email account and I want it gone as it's vulnerable and therefore a scammers paradise.VM not interested in cyber security then? How do I get this email account deleted?

[Zach_R]

Hi @thespud,

Thank you for your post and welcome to our community forums. We're here to help.
 

I'm so sorry to hear you're facing some problems with your email account that has potentially been compromised. So that I can assist further, I'm going to send you a private message in a few moments. Please respond to this when you can and we'll go from there.

Thanks,