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KenB3
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Hacked email

My ntlworld email has been hacked. People have been receiving fake emails from me. I don’t use it any more. Can it be deleted? I’ve already changed the password.

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Anonymous
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Re: Hacked email

are you sure its coming form the account. i can send emails from any address i do not need access tot he account
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KenB3
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Re: Hacked email

Thanks for your reply. Yes, it’s definitely been hacked. The inbox showed lots of messages using an account with .ru suffix, and people who were on my address list were sent spoof email with attachments.

I’ve changed the password and emptied the inbox, also deleted all names from address book. However, the account is still trying to send out emails.

I can’t seem to get any help from Virgin Media - might just have to cancel my package to get the email account deleted!

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Zak_M
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Re: Hacked email

Good afternoon @KenB3 

 

Thank you for you post. 

 

We can get the email deleted for you not a problem. 

 

In order to do so I am going to need to drop you a PM so that we can get some account information. 

 

Kind regards,

Zak_M 

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