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TR1808
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Hacked email

I can get my emails from my inbox but cannot send as my virgin account has been closed. Please let me know how to delete this account as it has been hacked and has been spamming people regularly 

thanks 

Tina 

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Graham_A
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Re: Hacked email

Welcome to the Community.

The first responders tend to be other community members, who try to help.

Is the email account concerned linked to your current Virgin Media home broadband account?

You write that your account has been closed, which probably answers my first question.

If you are no longer a customer the Forum Staff should be able to arrange for the account to be deleted.

They will respond after 24 hours.

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Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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David_Bn
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Re: Hacked email

Good Evening TR1808,

 

Thanks for your post on our Community Forums and a very warm welcome to you!

 

Sorry to see you've been having issues with a former E-Mail account, we would be happy to take a closer look into this for you and will seek to have the E-Mail address removed by our IT team

 

Check out the purple envelope in the top right hand corner for a PM from me

 

Kindest regards,

 

David_Bn