Virgin Media Community

[Pavey]

My email account at [MOD EDIT: REMOVED] has been hacked. I have set up a new virgin email address but how do I cancel the old one?

[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

[Lisa_CC]

Hi Pavey, welcome to our Community Forum and sorry to hear that your email has been hacked.

Do you want to try and recover your email or get it deleted? I ask because once deleted, it cannot be recovered. Also, is the email address in question the same one you would use to log into your online cable account?

Thanks,

Lisa

[Pavey]

I would like to delete my old email [REMOVED]

i have set up a new email address for my virgin media account. 

 [MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

[Emma_C]

No worries. 

I'll pop you a personal message now and we can sort it from here.