Menu
Reply
Pavey
  • 2
  • 0
  • 0
Joining in
209 Views
Message 1 of 4
Flag for a moderator

Hacked email

My email account at [MOD EDIT: REMOVED] has been hacked. I have set up a new virgin email address but how do I cancel the old one?

[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

0 Kudos
Reply
Lisa_CC
  • 3.78K
  • 232
  • 371
Moderator
Moderator
175 Views
Message 2 of 4
Flag for a moderator

Re: Hacked email

Hi Pavey, welcome to our Community Forum and sorry to hear that your email has been hacked.

 

Do you want to try and recover your email or get it deleted? I ask because once deleted, it cannot be recovered. Also, is the email address in question the same one you would use to log into your online cable account?

 

Thanks,

 

Lisa

0 Kudos
Reply
Pavey
  • 2
  • 0
  • 0
Joining in
150 Views
Message 3 of 4
Flag for a moderator

Re: Hacked email

I would like to delete my old email [REMOVED]

i have set up a new email address for my virgin media account. 

 [MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

0 Kudos
Reply
Emma_C
  • 8.28K
  • 512
  • 547
Forum Team
Forum Team
145 Views
Message 4 of 4
Flag for a moderator

Re: Hacked email

No worries. 

I'll pop you a personal message now and we can sort it from here. 

Emma_C - Forum Team
0 Kudos
Reply