Hi @Darrenjulie45,
Welcome to our Community Forums! Thank you for your public post and I'm very sorry to hear that this has happened!
Have you taken a look at our Security page to see if this can assist at all? I'll be more than happy to look into this further for you and see what we can do to help.
I'll send you a Private Message to confirm a few details. So please keep an eye out for a purple envelope at the top right corner of your Forum page. I'll be in touch soon.
Thank you.