Virgin Media Community

[Hevmarie]

Hi,

I have an Ntlworld email address that I have been using for years. In the last couple of weeks I have received emails telling me it has been hacked, emails trying to blackmail me and my social media accounts have also been hacked.

I have been logged out and  have either forgotten the password or it has been changed and I'm getting failed delivery emails for messages I know nothing about ( I can no longer get in the account to see if it is still happening)

How can I either get back control of my email or delete it completely ?

Thanks

[Steven_L]

Hey Hevmarie,

Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you’re having with your email account. I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L