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Oldcustomer2000
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Hacked Blueyonder account

on ‎21-07-2020 21:42

Hi, 

Seen similar threads and need help please.

old blonder email account, been hacked and now being used for spamming it appears.

No longer VM customer, so cannot get  access to shut down email account or change password. 

Any advise appreciated.

Thanks

 

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Graham_A
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Re: Hacked Blueyonder account

on ‎21-07-2020 21:50

The VM Forum Team should be able to help.

They will respond to this thread in a day or so.

 

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Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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Paul_DN
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Re: Hacked Blueyonder account

on ‎23-07-2020 08:21

 

Hi Oldcustomer2000,

 

Thank you for reaching out to us in our community and a warm welcome to you, I am sorry to hear you are having issues with your old email address being hacked,

 

 

So I can help further and get this email account permanently deleted will send you an invite into a private chat, please click on the purple envelope to accept.

 

 

Regards

 

Paul.

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