Menu
Reply
Oldcustomer2000
  • 1
  • 0
  • 0
Joining in
386 Views
Message 1 of 3
Flag for a moderator

Hacked Blueyonder account

Hi, 

Seen similar threads and need help please.

old blonder email account, been hacked and now being used for spamming it appears.

No longer VM customer, so cannot get  access to shut down email account or change password. 

Any advise appreciated.

Thanks

 

Tags (2)
0 Kudos
Reply
Graham_A
  • 15.71K
  • 2.2K
  • 6.75K
Very Insightful Person
Very Insightful Person
380 Views
Message 2 of 3
Flag for a moderator

Re: Hacked Blueyonder account

The VM Forum Team should be able to help.

They will respond to this thread in a day or so.

 

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Paul_DN
  • 5.3K
  • 311
  • 556
Forum Team
Forum Team
310 Views
Message 3 of 3
Flag for a moderator

Re: Hacked Blueyonder account

 

Hi Oldcustomer2000,

 

Thank you for reaching out to us in our community and a warm welcome to you, I am sorry to hear you are having issues with your old email address being hacked,

 

 

So I can help further and get this email account permanently deleted will send you an invite into a private chat, please click on the purple envelope to accept.

 

 

Regards

 

Paul.

0 Kudos
Reply