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Angietemps
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HELP

How do I get in contact with someone from virgin media I desperately need an old email address deleted, nobody answering phones and I'm just being hacked.!!!

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Anonymous
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Re: HELP

VM staff will get to the post and after passing security they can get it send to IT to delete
Angietemps
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Re: HELP

VM still haven't replied and nobody answering phones🤬

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Anonymous
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Re: HELP

this is a community forum. it can take VM staff up to a week to reply
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Paul_DN
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Re: HELP

Hi Angietemps,

 

Thank you for reaching out to us in our community and welcome, I will be more than happy to help you get the email deleted.

 

Is this an email from a disconnected account or is the account still active?

 

If the account is still active and this is a primary email we won't be able to delete it.

 

I would like to get this resolved for you, I will send you an invite into a private chat shortly, please click on the purple envelope to accept.

 

 

Regards

 

Paul.

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