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Madmax889
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Getting 403 mailbox unavailable

on ‎10-08-2020 20:34

Even though my IMAP settings are working correctly I am unable to get into the webmail. It just shows the white page with forbidden on it. 

although I eventually got them to sort out IMAP I want the webmail as it gives other features. 

please help. 

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Graham_A
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Re: Getting 403 mailbox unavailable

on ‎10-08-2020 20:54

You will need to wait for the Forum Team to reach this thread and raise a ticket with their IT colleagues to get this resolved. They will respond in a day or so.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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Madmax889
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Re: Getting 403 mailbox unavailable

on ‎15-08-2020 07:12

still not been contacted by anyone and it’s been a week...

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DJ_Shadow1966
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Re: Getting 403 mailbox unavailable

on ‎15-08-2020 07:32

Hello

I have escalated to the VM forum team, somebody will be along in this thread to resolve it for you.

Regards Mike

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John_GS
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Re: Getting 403 mailbox unavailable

on ‎15-08-2020 08:15

Hi Madmax889

 

Thanks for posting and apologies for the email issue. 

 

I'll PM you now to look into this

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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