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Get Firbideden when trying to use Webemail

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Forum Team
Forum Team

Hi GWa,

Thank you for your post. I'm sorry to hear about the issue with your email address. 

To confirm, have you been able to try via a different web browser?


Hi Martin,  yes I tried Firefox and Edge and get and error page

403 Forbidden (

sorry about my mistyping when posting the oroginal message tag

Hi GWa,

Thank you. Could you please try logging into your My Virgin Media account and accessing webmail from there?

  1. Go to My Virgin Media and select Sign in.
  2. Enter your My Virgin Media username.
  3. Enter your My Virgin Media password.
  4. Once you've signed in, head to Quick links at the bottom of the page and select Virgin Media Mail. This will take you to your Virgin Media web mail inbox.

Please pop back to us when you can. 

Vikki - Forum Team

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