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Genuine emails blocked by VM server

Anonymous
Not applicable

on ‎23-07-2022 13:36

Hi

I've used VM email for a number of years and never had any problems but since 13 June 2022 genuine emails from removed @swimclubmanager.co.uk have been blocked by VM but they are not appearing in my spam folder and the address is not listed on the blocklist.

Does anyone know how I can sort this out?

Thanks

Tim

 

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coenoby
Very Insightful Person
Very Insightful Person

on ‎24-07-2022 10:03

@Anonymous wrote:

genuine emails from removed @swimclubmanager.co.uk have been blocked by VM but they are not appearing in my spam folder and the address is not listed on the blocklist.

The original poster seems to have closed their forum account so rather than draft a reply I will simply point to a recent post I made in response to a similar issue where someone was/is having problems receiving emails from a golf club. https://community.virginmedia.com/t5/Email/Problem-receiving-emails 

Everything I said there applies here.

Coenoby

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media.

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