Virgin Media Community

[Phil-D]

I've had to change my email password at least 4 times in the last 3 to 4 weeks. It's a blimmin' nuisance and I don't understand why. Can someone enlighten me please. Am I doing something wrong or is it "the system"?

[Alex_RM]

Hi Phil-D,

Thanks for posting and welcome to or community 🙂

I'm sorry to hear you've had some issues with your email account, this can usually mean it's been locked due to suspicious activity, we'd recommend performing a virus scan on all devices. 

You can find some additional information on this here

If you still need help with this after going through the link given, let me know.

Alex_Rm