cancel
Showing results for 
Search instead for 
Did you mean: 

Forgotten primary account details

Emma38
Joining in

For about 15 years I have logged on to virgin media and paid all my bills with what turns out is my secondary account. I want to view my bills online but cannot as I am not the primary account holder. I’ve no idea what email address we used for the primary account- how do we find it?

1 REPLY 1

Ryan_N
Forum Team (Retired)
Forum Team (Retired)

Hi Emma38, 

 

Thank you for your post and welcome to the forums. 

 

Sorry to hear that this has happened here. I will pop you over a private message to confirm some details and help get this sorted for you. 

 

Cheers,

Ryan.